Shipping policy
Effective Date: July 6, 2026
Thank you for shopping with MyBrandMalls. We are committed to delivering your orders safely and on time.
Order Processing
- All orders are processed within 1–2 business days after order confirmation.
- Orders placed on Sundays or public holidays will be processed on the next business day.
- You will receive an order confirmation email after placing your order.
Shipping Coverage
We currently ship to most locations across India.
If your location is not serviceable by our courier partners, we will inform you and process a full refund if payment has already been made.
Delivery Time
Estimated delivery time is:
- Metro Cities: 3–5 business days
- Other Locations: 5–7 business days
Delivery times are estimates and may vary due to weather conditions, public holidays, courier delays, or other unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
Any free shipping offers will be clearly mentioned on the website.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS, allowing you to track your shipment.
Cash on Delivery (COD)
Cash on Delivery (COD) is available for eligible locations.
Our customer support team may contact you to verify COD orders before dispatch. If verification is unsuccessful, the order may be cancelled.
Delivery Attempts
Our courier partners will generally make multiple delivery attempts. If delivery cannot be completed due to an incorrect address, unavailable recipient, or refusal to accept the package, the order may be returned to us.
Delayed or Lost Shipments
If your shipment is significantly delayed or appears to be lost, please contact us. We will work with our courier partners to resolve the issue as quickly as possible.
Incorrect Shipping Information
Please ensure that your shipping address and contact details are accurate when placing your order. MyBrandMalls is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Business Name: MyBrandMalls
Website: https://mybrandmalls.in
Email: mybrandmall301@gmail.com